HOWEVER, I noticed a new error detail which I didn't quite know what to do with, SAYING THAT THE ARIAL FONT DOES NOT SUPPORT REGULAR STYLE or something similar ! The results for NG15 were identical in every way. Then I re-enabled the UAC (as discussed in earlier posts in this thread). īefore installing NAV2010 I installed as ADMINISTRATOR NG15 from scratch with the so called UAC off for both installations. While waiting for Erik to sort through the Log Files I sent him, yesterday I decided to use the Norton Removal Tool to uninstall NG15 and NAV2010 completely from my system. so why on earth would it pick NG15 to discriminate against, when both were installed the NORMAL way ?!? My Norton AntiVirus 2010 has no issues EITHER. even if allegedly both your Win 7 PC's have no issues as you claim with NG15. and the program WAS INSTALLED using RUN AS ADMINISTRATOR !Īny suggestions as to looking in the SERVICES or any Registry Key permission settings ?!? clicking on either TASK 1 or TASK 2 button will cause a VProConsole error and clost the entire program.
in addition after restart of PC or bootup from shutdown, the NG15 Tray Icon has a line through it until I open the menu and RECONNECT manually the Local PC.Īs before Backup Jobs can be created and it will backup or restore files and do incremental backups without issue.
I have to MANUALLY CONNECT my Local Computer after which it shows the activation code in the ABOUT window.Īll VProConsole shutting down issues are same.
Issues remain the same: After running LIVE UPDATE, the newer version of NG15 is displayed, but NOW it says the software is NOT ACTIVATED. NG15 now has been installed and unistalled at least 6 times. I'm here to give advice on what to do next.
It is possible to have an install related problem that only shows up after the installation process has already completed. Folder location residing on a bad block of the Hard Drive (very unlikely with a new machine, but still possible)Īs to your comment about compatibility, I happen to have two different Win 7 Home Premium machines with a fully functioning copy of Ghost installed.Ī common misconception around installation is that it was successful because there were no errors that occured during the installation process. Some third party program that has not been identified that is limiting access to those locations Incorrect permissions within your user account for each location Ghost installs to UAC incorrectly denying access to the locations for the Ghost settings and configuration files Tamper Protection denying access to the settings and configuration locations (if Tamper Protection was disabled during install and cofiguration this can be ruled out) Based on what you've provided so far these are the potential sources and whether or not they've been eliminated: The errors that you mention point to access control problems. UAC was first implemented in Windows Vista. Since then, there have been unusual interactions that have sometimes occured on some systems where UAC doesn't behave as expected. Page below that is entirely blank, and most of the other items I click on will produce the VProConsole has stopped working message.
TASK 1 and TASK 2 with SEARCH BOX visible. Tasks>All drop down menus are greyed out except for REMOVE LIGHTS OUT RESTOREĬomputers>Add>Add Local Comp>Edit List>Update Agent all available View>Progress and Performance(ok)>Event Log (causes error:Cannot read product name to filter events-Error: E1ADB75F object reference not set to an instance of an object (UMI:V-3) The Menu Bar is as follows when I open NG15: OPTIONS menu will create a VProConsole stopped functioning error. NG15 will create and restore a backup but again. uninstalling and reinstalling did not change the problems. these conditions were from the very start. The installation went normally without any issues. The DPI settings on my display and monitor are normal and I am not in High Contrast mode. Opening the UI I am able to launch LiveUpdate and it completes normally.